🚚 SHIPPING POLICY

We are committed to delivering your orders promptly and securely across the KSA. Please find our KSA-specific shipping policy below:

📍 1. SHIPPING LOCATIONS

We deliver across all Over KSA

⏱️ 2. SHIPPING TIME

• Standard Shipping: Orders are processed within 1–2 business days. Delivery typically takes an additional 1–3 business days depending on your location.

• Express Delivery: Available

• 📌 Note: Orders placed on Fridays or public holidays will be processed the next working day.

💰 3. SHIPPING FEES

• Standard Shipping: FREE

• Express Delivery: FREE (Limited time offer or on eligible orders)

• Note: Shipping charges may vary during special promotions.

🔍 4. ORDER TRACKING

Once your order is shipped, a tracking number will be shared via email or SMS, allowing you to monitor your delivery in real-time.

📦 5. DELIVERY PROCESS

Our local courier partner will contact you before attempting delivery to confirm your availability. If you are unavailable, a redelivery will be scheduled.

📭 6. UNDELIVERABLE PACKAGES

If a package is undeliverable due to an incorrect address or customer unavailability, we will contact you to reschedule. Additional delivery charges may apply for repeat attempts.

❗ 7. DAMAGED OR MISSING ITEMS

If your package arrives damaged or any item is missing, please contact us within 48 hours of delivery. We will investigate and resolve the issue promptly.

📞 8. CONTACT US

For any shipping-related questions, please contact our support team:

• 📧 Email: info.pureaftabishilajit@gmail.com
  
  

• 🕑 Support Hours: 24/7